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ASSISTANT GENERAL MANAGER

The Assistant General Manager works in tandem with the GM, Front of House, and Heart of House teams to create an unparalleled guest experience while ensuring a leading class experience for all staff members.  The AGM will possess exceptional accountability for planning, organizing and directing all guest services, food and beverage operations, and development processes while achieving optimal guest satisfaction.


WHAT’S ON YOUR PLATE:

  • Supports the General Manager in leading daily operations

  • Assists in designing and implementing staff training initiatives

  • Provides, acts, and reports on proactive strategies to ensure the cost of goods falls within budgeted parameters

  • Assesses staffing requirements on a continuous basis to identify current needs

  • Organizes and monitor staff schedules and ensures that budgeted labour costs are met

  • Creates and promotes strategies to improve service and grow business

  • Implements guest recognition programs to enhance experience and returning customers

  • Interacts with guests, to ensure all inquiries and complaints are handled promptly

  • Maintains restaurant cleanliness and upholds esthetics standards of CHG

  • Ensuring evolution of the restaurant

  • Appropriately adapts to seasonal changes and creates and manages relevant initiatives


INGREDIENTS YOU’LL BRING TO THE TABLE:

  • Strong knowledge in Cost Accounting, Developing Budgets, Financial Planning and Strategy

  • Demonstrated experience with decision making, process improvement, strategic planning, customer focus, management proficiency, managing profitability, quality control

  • 2-4 years of management experience in either a food service or retail environment, including Profit & Loss responsibility

  • Strong interpersonal and conflict resolution skills

  • Excellent oral/written communication skills

  • Strong analytical/decision-making skills


WHY YOU’LL LOVE WORKING WITH US:

  • Competitive compensation and group benefits

  • Mentorship and guidance from Top Hospitality Leaders in Toronto

  • Growth opportunities within diverse and expansive concepts

  • 50% discount -  Available to use at our phenomenal locations!


To apply, email your cover letter and resume to chaseyourcareer@chasehg.com. Please indicate the role in the subject line.